Your Shop is Open. Where Next?We are experienced in growing online retailers of all sizes, and can put together a roadmap that will drive you to new places. You can continue to expand, and all the while we will analyse your traffic and conversion rates, making improvements along the way. We’re here for your day-to-day, and also your future, delivering continuing support that keeps you moving forward. We’re also here for when things take a turn for the worse. Automated alerts mean we prevent many problems before they occur; our 24/7/365 critical support means if something goes wrong, even it it’s in the middle of the night on a bank holiday, we’re only a phone call away. Talk to us about Magento Support
Doing Things the Yoma Way.
The easy way to get things done without a monthly contract. Blocks of time are monitored and reported on by your account manager. When you need a partner for future growth, we’re just a phone call away.
Critical 24/7/365 Support
With a dedicated out of hours support number, you get a response to critical issues within the hour. Members of our support team are always on hand, so you’ll always get assistance whenever you need it most.
Our techies pass rigorous training to achieve certification and get their Magento qualifications. Even our account managers are Magento trained, meaning they can provide you with insights and guidance on your Magento back office.
Monitoring & Alerts
Our servers, databases and apps are monitored 24/7 to ensure your site is accessible and the server is running efficiently every hour of the day. Alerts are sent directly to both you and our dedicated support team for 100% transparency.
Backups & Recovery
Most hosting companies have backup systems in place, but we go one step further. We run our own nightly and weekly backups to ensure quicker, hassle-free recovery of your important files and databases.
What Else Can We Help You With?Yoma is a full service digital agency. Explore some of the other eCommerce services we can provide for your brand.
Ecommerce Design & Development
3rd Party Integration
Who it’s Working forWe are proud of the results we have helped our clients achieve. Don’t just take our word for it.
“The Yoma support has always been a pleasure, they respond to you quickly and don’t leave you waiting for an answer.”Mandeep Ramanay-Singh – Global Head of Digital, Soap & Glory